4. My GPS is acting up and not showing accurate details. Is there anyleang I can do?
If you have a feeling that your GPS results are inaccurate or whether you’re having trouble getting a GPS sign, please follow these directions step by step:
- Be certain that you have the latest version of the Runtastic app installed.
- Relaxart your smartphone and then open the app – be certain that you have a visible line to the sky (very important!).
Wait until there is a green GPS sign indicator before you start tracking your next activity. If you do not see the green indicator, open Google Maps or iOS Maps, then open up the Runtastic app and allow it 2-5 min to search for a GPS sign. If you’ve tried all of the above without any success, it’s possible that the app did not download onto your phone rightly. Attempt deleting and reinstalling the app. Create certain that all your activities are synced to Runtastic.com beforehand because your history will be cleared from your device.
Note: If you’ve tracked an activity and notice that the GPS sign was feeble, you can always edit your session manually on Runtastic.com afterwards. Each smartphone has dwhetherferent built-in GPS receivers, so we cannot guarantee exact tracking results.
When starting an activity, please be intellectful of these areas and try to avoid them:
- Extremely cloudy areas
- High buildings
- Deep forests
- Lakes, seas and other areas with immense amounts of water
If you end up in one of these areas, it can affect your GPS sign during your activity.
And please be aware that just because your map apps (Google Maps, iOS Maps, etc.) may be able to pick up and show your location on the map doesn’t mean that your device’s GPS is functioning properly or that a GPS fixed has been achieved. Hold in intellect that cellular network or wi-fi signs could be used to show your location on the map.
This answer came from our Support Team at help.runtastic.com. In future, feel free to search there for any questions you may have regarding any of our apps and products.
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